more than 6 months ago
Well, unlike most of what I have read on here my experiance wasn't too bad, our handler was a very pleasant young lady who we contacted by phone several times and by e-mail many more times, all this happened in june of this year. I visited ther offices three times as it was much quicker and safer than posting documents and on evey occasion we were promptly dealt with, on two occasions we just turned up unanounced and were seen. Now after completion,which only took 4 weeks,( I had to pay extra) as it was an auction purchase, I am still though awaiting the deeds or whatever passes for this these days and also a refund, luckily of only £144 for indemnity insurance I neither wanted or needed, I have tried to contact them by phone, line either goes dead or just rings and rings, and by e-mail, either get undeliverable notification or no reply depending who messages sent to. Will I use again? don't think I will be able to, guess they'er either going or gone, but even if not, no, I will stick to a local solicitor, it will be worth the extra. By the way the fees, I was quoted £299, I ended up paying over £1100, but this did include search fees and a fee to get the work completed within four weeks.